St. Lawrence Health System patients are encouraged to use the Patient Portals to access their personal health information.
"HIXNY For You" Patient Portal
Upon registering at the hospital, you may ask your patient representative to sign you up for secure online access to the HIXNY For You Patient Portal. Then, follow this link https://patient.hixny.com/portal/index.html#/home for access to available inpatient or Emergency Department (ED) visit records, laboratory results, and imaging results; you will be prompted to enter the unique log-in ID you received upon registration.
If you are not scheduled for a test or procedure, please visit the Medical Records office on the 2nd floor at Canton-Potsdam Hospital for assistance. To establish a new HIXNY For You Patient Portal account you will need to present a valid photo ID; this process ensures the protection of your private medical records.
Your individual health information is accessible via the Hixny For You Patient Portal. It can additionally be made available using an application of the your choosing upon request, provided the application is or can be configured to meet the technical specifications of the Hixny For You API (Application Programming Interface). For more information, please visit https://www.hixny.org/hixny-for-you-api/ and/or contact our Technical Help Desk at (315) 261-5225.
Healow Patient Portal
St. Lawrence Health System further offers the Healow Clinic Patient Portal. This portal provides access to patient information such as history, lab results, and important provider/patient communications for all outpatient clinic visits.
To access your Clinic Patient Portal information, you must first create an account through your current provider’s office. Once your account is created, you may access your account by selecting your specific provider from the list below. You will then be taken to the portal page where you can log in to review your personal information.
Canton-Potsdam Hospital and Gouverneur Hospital comply with all applicable federal and state statutes and regulations regarding the handling of private health information. Records will be released in accordance with these statutes and regulations.