Patients receiving a COVID-19 test will be billed according to their insurance policy. Patients are responsible for any co-pay or deductible they have. Patients who self-pay will receive a bill with the amount owed.

St. Lawrence Health no longer offers the Free New York State test.

• For your safety and others, you must arrive in a motor vehicle.
• Each person to be tested must be seated next to a working window.
• Limit vehicle passengers to those needing a test.
• Please bring tissues and a washcloth/towel.
• If you cannot keep your appointment, please call the SLH Hotline (315) 261-6240 so someone else can be tested at that time.

• At each SLH Community Testing Center, directional signage will help guide you through the testing site in an orderly fashion.
• While at the testing site, remain in your vehicle at all times.
• If the testing site features parking lanes or a drive-through, a check-in number will be clearly listed. Otherwise, upon arrival, call the number you were given when you made your appointment.
• Upon checking in, you will be asked to blow your nose using the tissue you brought with you. You will need to dispose of the tissue on your own.
• A health care provider in personal protective gear will come to your vehicle and provide you with instructions.
• A soft swab will be inserted deep into your nose to get the necessary sample. This may be slightly uncomfortable, but the test is quick and should take less than a minute.
• After the test, you will be given information/instructions to take with you while you await the results. Although individual turnaround times vary, your COVID-19 test result should be available in 2-4 full days.